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Alfred Wahlforss

@itsalfredw · Published: Tue Sep 29 20:03:31 +0000 2026

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Listen Labs is joining @Salesforce! A year and a half ago we launched Listen, an AI platform for understanding customers, and it’s been a crazy ride ever since. Today, we work with some of the largest companies in the world, including Microsoft, Anthropic, and Sweetgreen. What started as an AI interviewer is now a full platform for understanding customers. Listen finds the right people, interviews them, analyzes what they say, and even simulates how they'll behave. Listen’s growth quickly accelerated and while we were raising our next round, we met @Benioff. Marc is a hero of mine. I've taken countless ideas from Behind the Cloud and watched him framemog every AI CEO on the planet. We're honored to get framemogged next. With Salesforce, we can bring Listen to every company in the world, much faster. To our customers, our mission remains the same.I stay CEO, @Florian stays CTO and the same team will keep building the product you rely on, now inside Salesforce AI Labs. Thank you for believing in us early. To our team, families, and everyone who believed in us before there was much to believe in, thank you. These years have been the most fun years of my life, and it’s still only just the beginning for Listen. Now back to work. 🚀

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