Decagon’s Jesse Zhang on Sales Battles, AI Wrappers and Making Agents WorkJesse discusses deploying customer-support agents, competition with model providers and using a second layer of agents to improve service.TIBBIR UNIVERSE THIS IS TIBBIR How to get TIBBIR Ribbit in numbers Connected clues Account archive Bridge & contracts On-chain research Connections Community The story Reading room Network map Timeline Findings Source library Conversations People & companies Open questions Export & reuse