Shivani Siroya on Tala’s customer research and credit accessSiroya explains how customer research, local knowledge and in-house support inform Tala’s lending product.TIBBIR UNIVERSE THIS IS TIBBIR How to get TIBBIR Ribbit in numbers Connected clues Account archive Bridge & contracts On-chain research Connections Community The story Reading room Network map Timeline Findings Source library Conversations People & companies Open questions Export & reuse